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CompTIA A+ 220-701 and 220-702 Exam Cram: (Exam Cram)

CompTIA A+ 220-701 and 220-702 Exam Cram: (Exam Cram)

          
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International Edition


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About the Book

CompTIA A+ 220-701 and 220-702 Exam Cram, Fifth Edition, is the perfect study guide to help you pass CompTIA’s 220-701 and 220-702 versions of the A+ exams. It provides coverage and practice questions for every exam topic. The book contains an extensive set of practice questions, including 250 printed questions in three practice exams, while the CD-ROM test engine provides real-time practice and feedback with an additional 200 questions.   This is the eBook version of the print title. Access to the practice test engine on the CD is available through product registration at Pearson IT Certification - or see instructions in back pages of your eBook.   Limited Time Offer: Buy CompTIA A+ 220-701 and 220-702 Exam Cram and receive a 10% off discount code for the CompTIA A+ 220-701 and 220-702 exams.  To receive your 10% off discount code: 1.         Register your product at pearsonITcertification.com/register 2.         When prompted, enter ISBN number: 9780789747921 3.         Go to your Account page and click on “Access Bonus Content”   Covers the critical information you’ll need to know to score higher on your A+ exams! ·         Understand PC components, including motherboards, processors, memory, power, storage, audio, video, and I/O devices ·         Install, configure, maintain, troubleshoot, and fix desktop and notebook PC hardware ·         Install and configure Windows 7, Windows Vista, and other Windows operating systems ·         Use Windows utilities to troubleshoot and fix operating system problems ·         Understand essential networking technologies, devices, protocols, cabling, and connections ·         Set up small office/home office networks, including Internet and Wi-Fi connections ·         Troubleshoot and fix failed client-side network connections ·         Secure computers and networks, identify security problems, and eliminate viruses and malware ·         Detect and solve the most common printing problems ·         Perform essential preventive maintenance ·         Master essential safety and operational procedures for PC technicians ·         Prepare yourself effectively for exam day  

Table of Contents:
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1     Target Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1     About the Latest CompTIA A+ Exams. . . . . . . . . . . . . . . . . . . . . . . . 2     About This Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3         Chapter Format and Conventions . . . . . . . . . . . . . . . . . . . . . . . 3         Additional Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4         The Hands-On Approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4         Goals for This Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5     Exam Topics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 CHAPTER 1: Introduction to Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9     The Six-Step A+ Troubleshooting Process. . . . . . . . . . . . . . . . . . . . . 10         Step 1: Identify the Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 10         Step 2: Establish a Theory of Probable Cause (Question the Obvious) . .. . 11         Step 3: Test the Theory to Determine the Cause . . . . . . . . . . . . 12         Step 4: Establish a Plan of Action to Resolve the Problem and         Implement the Solution. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12         Step 5: Verify Full System Functionality and if Applicable         Implement Preventative Measures . . . . . . . . . . . . . . . . . . . . . 12         Step 6: Document Findings, Actions, and Outcomes . . . . . . . . . . 13         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Troubleshooting Examples and Concepts . . . . . . . . . . . . . . . . . . . . . 15         Troubleshooting Example 1: Display Issue. . . . . . . . . . . . . . . . . 15         Troubleshooting Example 2: Power Issue . . . . . . . . . . . . . . . . . 17         Some More Troubleshooting Tidbits . . . . . . . . . . . . . . . . . . . . 18         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21     Additional Reading and Resources. . . . . . . . . . . . . . . . . . . . . . . . . . 22 CHAPTER 2: Motherboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23     Motherboard Components and Form Factors . . . . . . . . . . . . . . . . . . 24         Motherboard Components. . . . . . . . . . . . . . . . . . . . . . . . . . . 24         Form Factors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38     The BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39         BIOS, CMOS, and the Lithium Battery . . . . . . . . . . . . . . . . . . 39         The POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40         Accessing and Configuring the BIOS . . . . . . . . . . . . . . . . . . . . 40         Flashing the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45     Installing and Troubleshooting Motherboards . . . . . . . . . . . . . . . . . . 46         Installing Motherboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46         Troubleshooting Motherboards. . . . . . . . . . . . . . . . . . . . . . . . 47         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52     Additional Reading and Resources. . . . . . . . . . . . . . . . . . . . . . . . . . 53 CHAPTER 3: The CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55     CPU 101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56         CPU Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56         Brands of CPUs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62         Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68     Installing and Troubleshooting CPUs. . . . . . . . . . . . . . . . . . . . . . . . 69         Installing CPUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69         Troubleshooting CPUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77     Additional Reading and Resources. . . . . . . . . . . . . . . . . . . . . . . . . . 78 CHAPTER 4: RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79     RAM Basics and Types of RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . 80         RAM Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80         Types of RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81         RAM Technologies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93     Installing and Troubleshooting DRAM. . . . . . . . . . . . . . . . . . . . . . . 94         Installing DRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94         Troubleshooting DRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101     Additional Reading and Resources . . . . . . . . . . . . . . . . . . . . . . . . . 102 CHAPTER 5: Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103     Understanding and Testing Power . . . . . . . . . . . . . . . . . . . . . . . . . 104         Testing an AC Outlet with a Receptacle Tester . . . . . . . . . . . . . 105         Testing an AC Outlet with a Multimeter . . . . . . . . . . . . . . . . . 106         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109     Power Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110         Power Strips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110         Surge Protectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111         Uninterruptible Power Supplies . . . . . . . . . . . . . . . . . . . . . . 112         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115     Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116         Planning Which Power Supply to Use . . . . . . . . . . . . . . . . . . 116         Installing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . 122         Troubleshooting Power Supply Issues . . . . . . . . . . . . . . . . . . . 123         Heating and Cooling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129     Additional Reading and Resources . . . . . . . . . . . . . . . . . . . . . . . . . 130 CHAPTER 6: Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131     Magnetic Storage Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132         Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132         Floppy Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143         Tape Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147     Optical Storage Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149         Compact Disc (CD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149         Digital Versatile Disc (DVD) . . . . . . . . . . . . . . . . . . . . . . . . 151         Blu-Ray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155     Solid-State Storage Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156         USB Flash Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156         Secure Digital Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159         CompactFlash Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162     Additional Reading and Resources . . . . . . . . . . . . . . . . . . . . . . . . . 163 CHAPTER 7: Installing and Upgrading Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 165     Installing and Upgrading to Windows 7 . . . . . . . . . . . . . . . . . . . . . 166         Windows 7 Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166         Windows 7 Minimum Requirements and Compatibility . . . . . . . 167         Windows 7 Installation Methods . . . . . . . . . . . . . . . . . . . . . . 169         Installing Windows 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170         Upgrading to Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . 173         Verifying and Troubleshooting Windows 7 Installations . . . . . . . 174         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177     Installing and Upgrading to Windows Vista. . . . . . . . . . . . . . . . . . . 178         Windows Vista Versions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 178         Windows Vista Minimum Requirements and Compatibility . . . . 179         Windows Vista Installation Methods. . . . . . . . . . . . . . . . . . . . 181         Installing Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . 183         Upgrading to Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . 188         Verifying and Troubleshooting Windows Vista Installations . . . . 190         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195     Installing and Upgrading to Windows XP . . . . . . . . . . . . . . . . . . . . 196         Windows XP Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196         Windows XP Minimum Requirements and Compatibility. . . . . . 197         Windows XP Installation Methods. . . . . . . . . . . . . . . . . . . . . 198         Installing Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200         Upgrading to Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . 203         Verifying and Troubleshooting Windows XP Installations. . . . . . 204         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206     Additional Reading and Resources . . . . . . . . . . . . . . . . . . . . . . . . . 207 CHAPTER 8: Configuring Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209     Windows User Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210         Windows Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210         Windows Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215         Administrative Tools and the MMC . . . . . . . . . . . . . . . . . . . . 220         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222         Cram Quiz Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223     System Tools and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225         Managing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225         Operating System Optimization . . . . . . . . . . . . . . . . . . . . . . 229         User Migrations and Customizations . . . . . . . . . . . . . . . . . . . 236         Advanced System Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247     Files, File Systems, and Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248         Working with Files and File Systems . . . . . . . . . . . . . . . . . . . 248         Managing Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261     Additional Reading and Resources . . . . . . . . . . . . . . . . . . . . . . . . . 262 CHAPTER 9: Maintaining Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263     Updating Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264         Service Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264         Windows Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269     Maintaining Hard Disks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270         Hard Disk Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270         Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272         Using Windows XP’s NTBackup . . . . . . . . . . . . . . . . . . . . . . 273         Creating Restore Points. . . . . . . . . . . . . . . . . . . . . . . . . . . . 274         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276 CHAPTER 10: Troubleshooting Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279     Repair Environments and Boot Errors . . . . . . . . . . . . . . . . . . . . . . 279         Windows Repair Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279         Boot Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289     Windows Tools and Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290         Troubleshooting Within Windows . . . . . . . . . . . . . . . . . . . . . 290         Stop Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298         Additional Windows Errors and Error Reporting . . . . . . . . . . . 300         Restoring Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301         The Six-Step Troubleshooting Process Revisited. . . . . . . . . . . . 304         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306     Command-Line Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307         Windows Command Prompt . . . . . . . . . . . . . . . . . . . . . . . . 307         Recovery Command Prompt. . . . . . . . . . . . . . . . . . . . . . . . . 310         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313     Additional Reading and Resources . . . . . . . . . . . . . . . . . . . . . . . . . 314 CHAPTER 11: Laptops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315     Installing, Configuring, and Troubleshooting Visible Laptop Components .. 316         Laptop 101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316         Input Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318         Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324         Audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329         Optical Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330         Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330         Expansion Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334         Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340     Installing, Configuring, and Troubleshooting Internal Laptop Components . . . 342         Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342         Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343         System Board and CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347         Cram Exam Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348     Additional Reading and Resources . . . . . . . . . . . . . . . . . . . . . . . . . 349 CHAPTER 12: Video, Audio, and Peripherals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351     The Video Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351         Video Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352         Video Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361         Video Settings and Software . . . . . . . . . . . . . . . . . . . . . . . . . 363         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374     The Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375         Sound cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375         Installing a Sound Card and Speakers . . . . . . . . . . . . . . . . . . . 377         Audio Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381     Input/Output, Input Devices, and Peripherals . . . . . . . . . . . . . . . . . 382         I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382         Input Devices and Peripherals. . . . . . . . . . . . . . . . . . . . . . . . 386         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389     Additional Reading and Resources . . . . . . . . . . . . . . . . . . . . . . . . . 390 CHAPTER 13: Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391     Printer Types and Technologies. . . . . . . . . . . . . . . . . . . . . . . . . . . 392         Types of Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392         Local Versus Network Printers . . . . . . . . . . . . . . . . . . . . . . . 397         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398     Installing, Configuring, and Troubleshooting Printers . . . . . . . . . . . . 399         Printer Installation and Drivers . . . . . . . . . . . . . . . . . . . . . . . 399         Configuring Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400         Troubleshooting Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . 406         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411     Additional Reading and Resources . . . . . . . . . . . . . . . . . . . . . . . . . 412 CHAPTER 14: Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413     Networking Fundamentals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413         Configuring IPv4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414         IPv4 Classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417         IPv6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420         Analyzing and Configuring the Network Adapter . . . . . . . . . . . 422         Network Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424         Types of Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426         Common TCP/IP Protocols and Their Ports. . . . . . . . . . . . . . 427         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 430         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431     Network Cabling and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . 432         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435         Exam Cram Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436     Troubleshooting Network Connectivity . . . . . . . . . . . . . . . . . . . . . 437         Command-Line Interface Tools. . . . . . . . . . . . . . . . . . . . . . . 437         Troubleshooting with Applications . . . . . . . . . . . . . . . . . . . . . 442         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445     Installing and Configuring a SOHO Network . . . . . . . . . . . . . . . . . 446         Internet and Wireless Connectivity Options . . . . . . . . . . . . . . 446         Setting Up a SOHO Router and Wireless Network Adapters . . . 450         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456 Additional Reading and Resources . . . . . . . . . . . . . . . . . . . . . . . . . 457 CHAPTER 15: Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459     Basics of Data Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460         Data Sensitivity and Security Compliance . . . . . . . . . . . . . . . . 462         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464     Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465         Usernames and Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . 465         Smart Cards and Biometrics . . . . . . . . . . . . . . . . . . . . . . . . . 472         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474     Malicious Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475         Types of Malware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475         Preventing and Troubleshooting Malware . . . . . . . . . . . . . . . . 477         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 483         Exam Cram Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 484     File Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485         Working with Files and Folders. . . . . . . . . . . . . . . . . . . . . . . 485         Sharing Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 486         Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496     Additional Reading and Resources . . . . . . . . . . . . . . . . . . . . . . . . . 497 CHAPTER 16: Safety and Professionalism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 499     Safety and Environmental Procedures. . . . . . . . . . . . . . . . . . . . . . . 500         Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500         ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502         Physical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 504         MSDS and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505         EMI and RFI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507     Professionalism and Communication Skills . . . . . . . . . . . . . . . . . . . 508         Cram Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509         Cram Quiz Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510     Additional Reading and Resources . . . . . . . . . . . . . . . . . . . . . . . . . 511 CHAPTER 17: Taking the Real Exams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513     Getting Ready and the Exam Preparation Checklist. . . . . . . . . . . . . . 513     Tips for Taking the Real Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . 516     Beyond the CompTIA A+ Certification. . . . . . . . . . . . . . . . . . . . . . 519 Practice Exam 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521 Practice Exam 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 553 Practice Exam 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 587 TOC, 9780789747921, 12/15/10  


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Product Details
  • ISBN-13: 9780132682909
  • Publisher: Pearson Education (US)
  • Publisher Imprint: Pearson It Certification
  • Language: English
  • Weight: 1 gr
  • ISBN-10: 0132682907
  • Publisher Date: 13 Dec 2010
  • Binding: Digital download
  • Series Title: Exam Cram


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CompTIA A+ 220-701 and 220-702 Exam Cram: (Exam Cram)
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