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Cases and Exercises in Organization Development & Change

Cases and Exercises in Organization Development & Change

          
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About the Book

Designed for courses in organization development and change, this is a comprehensive collection of case studies and exercises. Original cases are written by experts in the field and designed to focus very precisely on a specific topic in the OD process or intervention method. Each case is accompanied by learning objectives, discussion questions, references, and suggested additional readings. They represent a wide range of industries in which OD is practised, including for-profit businesses, educational institutions, government agencies, and health care organizations, and they address common ethical dilemmas experienced by practitioners. Exercises include self-assessment tools, role-play exercises, and individual or group simulation exercises to enhance students' skill development in acting as change agents.

Table of Contents:
Introduction to Organization Development and Case Study Analysis - Donald L. Anderson Part I: Cases in the Organization Development Process Case 1. Contracting for Success: Scoping Large Organizational Change Efforts - Laurie K. Cure and Marilyn Schock Case 2. The Discipline Dilemma in Rainbow High School - Lize AE Booysen and Stella M. Nkomo Case 3. A Case of Wine: Assessing the Organizational Culture at Resolute Winery - Franziska Macur and Kenneth M. Macur Case 4. Utilizing Exploratory Qualitative Data Collection in Small Organizations: Consulting for the Multi-Cultural Community Connections (MCC) - Cerise L. Glenn and Shawn D. Long Case 5. Identifying the Scope of Work at Dixie Textiles, Inc. - Brian J. O′Leary and Christopher J. L. Cunningham Case 6. A Manufacturing Crisis in Bayrischer Silicon Products - Bruce O. Mabee Case 7. The Ivory Tower Opens Up - Alexandra Michel and Katrin Noefer Case 8. Engineering Culture Change with Strategic Initiatives - Nicole M. Laster Case 9. Organization Culture - Diagnosis and Feedback - Mary K. Foster and Vicki F. Taylor Case 10. Engaging Broader Leaders in the Strategic Planning of Lincoln Women′s Services - Bruce O. Mabee Case 11. Resistance to Change: Technology Implementation in the Public Sector - Maria Vakola Case 12. Resistance to Change: Assessing Readiness for the Implementation of an Enterprise Resource Planning (ERP) System at Meddev Inc. - Pravin A. Rodrigues and Aruna Fernandes Rodrigues Case 13. Where Do We Begin? Selecting an Intervention at the Springfield County Office of Economic Development - Donald L. Anderson Case 14. To Change Without Appearing to Change: Creating Stability in a Multi-Change/Multi-Resolution Government Agency - Matthew G. Isbell Case 15. When a Contract Is Not Enough - Margaret DiCocco and Matthew J. Borneman Case 16. Measuring Organizational Effectiveness in the Nonprofit Sector: The Case of the Community Action Network - Matt Koschmann Case 17. Not in Watertight Compartments: Service Quality Improvement & Organization Development - Paola Falcone Part II: Cases in Organization Development Interventions Case 18. Global Chain of Command: A Japanese Multi-National Manufacturer in the United States - Sachiyo Shearman Case 19. Safe Passage: An NGO in Guatemala City Responds to a Leadership Crisis - Candace Martinez Case 20. The Case of Jim: A Vice President in a National Non-Profit Association - Cynthia Roman Case 21. A Small World After All - Rodney L. Lowman Case 22. Accounting Team Problems at Acme Manufacturing - Maggie Glick Case 23. Who′s Making the Decisions at Livingston University? - Andrea M. Pampaloni Case 24. Greencycle Publishing - Donald L. Anderson and Jennifer A. Thompson Case 25. When a Team Breaks in Two - Scott Dickmeyer Case 26. Diggins/Reinholdt Plastics, Inc.: A Study in Resistance to Change in the Aftermath of a Merger - Patricia A. Lapoint and Carrol R. Haggard Case 27. Whole Organizational Design Intervention - Julie Williamson and Rachel Thomas Case 28. The Change Story of Yellow Auto Company - Alev Katrinli, Gulem Atabay, Gonca Gunay and Burcu Guneri Cangarli Case 29. We Must Learn to Innovate!: Culture Change (and Shock) in a Consumer Packaged Goods Company - Jeremy P. Fyke and G. Alan Fyke Case 30. Sticker Shock in an Organization That Will Not Stick Together - Barbara A. Ritter Part III: Exercises in Organization Development and Change Exercise 1. Contracting with a Client Exercise 2. Organization Development Practitioner Skills Exercise 3. Data Gathering Exercise 4. Giving Feedback Exercise 5. Resistance to Change Exercise 6. Resistance to Change Scale Exercise 7. Cynicism about Organizational Change Exercise 8. Myers-Briggs Type Indicator Exercise 9. Coaching and Individual Instruments Exercise 10. Team Values Exercise 11. Team Diagnosis and Intervention? Exercise 12. Team Facilitation Exercise 13. Identifying and Changing Organizational Culture Exercise 14. Perceived Organizational Innovativeness Scale Exercise 15. Designing and Redesigning Organizations


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Product Details
  • ISBN-13: 9781412987738
  • Publisher: SAGE Publications Inc
  • Publisher Imprint: SAGE Publications Inc
  • Depth: 13
  • Language: English
  • Returnable: N
  • Spine Width: 14 mm
  • Width: 187 mm
  • ISBN-10: 1412987733
  • Publisher Date: 10 Aug 2011
  • Binding: Paperback
  • Height: 231 mm
  • No of Pages: 368
  • Series Title: English
  • Weight: 570 gr


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