Robert A NovackRobert Novack is an associate professor of supply chain management in the Department of Supply Chain and Information Systems at Penn State University. From 1979 to 1981, he worked in operations management and planning for the Yellow Freight Corporatin in Overland Park, Kansas, and from 1981 to 1984, he worked in planning and transportation at Drackett Company in Cincinnati, Ohio. Dr. Novack�s numerous articles have been published in such publications as the Journal of Business Logistics, Transportation Journal, Supply Chain Management Review and International Journal of Physical Distribution and Logistics Management. In addition to this book, Dr. Novack has also co-authored SUPPLY CHAIN MANAGEMENT: A LOGISTICS PERSPECTIVE. Active in the Council of Supply Chain Management Professionals, he has served as overall program chair for the annual conference, functioned as a track chair and served as a session speaker as well as participated as a member of numerous committees. Dr. Novack holds the CTL designation from AST&L and is a member of WERC. He earned his B.S. degree and an M.B.A. in logistics from Penn State University and his Ph.D. in logistics from the University of Tennessee. Read More Read Less