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Rick DeLisi

Rick DeLisiRick DeLisi has been researching customer service and customer experience for the past two decades. He is coauthor of the bestselling book The Effortless Experience, and has written several pieces published in the Harvard Business Review. Prior to woking in customer service he was a journalist, winning four Associated Press awards for outstanding feature reporting. Read More Read Less

7 results found
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1.
The Effortless Experience31 %
The Effortless Experience
By: Matthew Dixon, Nicholas Toman, Rick DeLisi
Publisher: Penguin Books Ltd
3.7 (6)
₹1,199
₹827
Binding:
Paperback
Release:
26 Sep 2013
Language:
English
Available
Ships within 4-6 Days Explain..
2.
Digital Customer Service40 % NR
Digital Customer Service
By: Rick DeLisi, Dan Michaeli
Publisher: John Wiley & Sons Inc
5.0 (5)
₹2,868
₹1,721
Binding:
Hardback
Release:
03 Sep 2021
Language:
English
International Edition
Ships within 12-14 Days Explain..
Free Shipping in India and low cost Worldwide.
3.
The Effortless Experience41 % NR
The Effortless Experience
By: Matthew Dixon, Nick Toman, Rick DeLisi
Publisher: Penguin Putnam Inc
3.7 (6)
₹2,759
₹1,628
Binding:
Hardback
Release:
12 Sep 2013
Language:
English
International Edition
Ships within 16-18 Days Explain..
Free Shipping in India and low cost Worldwide.
4.
Grief Interrupted24 % NR
Grief Interrupted
By: Corey Stiles, Rick DeLisi
Publisher: Morgan James Publishing llc
No Review Yet
₹1,331
₹1,012
Binding:
Paperback
Release:
22 Mar 2018
Language:
English
International Edition
Ships within 14-16 Days Explain..
Free Shipping in India and low cost Worldwide.
5.
Digital Customer ServiceNR
Digital Customer Service
By: Rick DeLisi, Dan Michaeli
Publisher: Ascent Audio
No Review Yet
₹1,436
Binding:
CD-Audio
Release:
21 Dec 2021
Language:
English
Out of Stock
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6.
Digital Customer ServiceNR
Digital Customer Service
By: Rick DeLisi, Dan Michaeli
Publisher: Ascent Audio
No Review Yet
₹1,436
Binding:
CD-Audio
Release:
21 Dec 2021
Language:
English
Out of Stock
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7.
The Effortless Experience31 % NR
The Effortless Experience
By: Matthew Dixon, Nick Toman, Rick DeLisi
Publisher: Gildan Media Corporation
No Review Yet
₹2,280
₹1,580
Binding:
CD-Audio
Release:
01 Oct 2013
Language:
English
Out of Stock
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