David Greatbatch David Greatbatch is a Visiting Professor at Durham University Business School and has previously held positions at the Universities of Nottingham, Oxford, London and Warwick, and the Xerox Research Laboratory in Cambridge. He has undertaken studies uing conversation analysis in a wide variety of contexts including, management consultancy, live corporate events, broadcast journalism, general practice and telemedicine. He has published articles in leading international journals such as American Journal of Sociology, American Sociological Review, Language in Society, Human Relations, Leadership Quarterly, The Sociology of Health and Illness, Management Communication Quarterly, Interacting with Computers, and Law and Society Review. He co-authored Management Speak (Routledge, 2005) with Timothy Clark.